Import your client domains — straight from Hudu
Instead of typing domains in one by one, connect your Hudu instance and import them all at once. Companies in Hudu become client groups, websites become monitored domains, and you see a full preview — how many domains, which groups, and anything that will be skipped and why — before a single thing is written. Importing is included on every plan.
The import reads two things from Hudu: your companies and your websites. Each company maps to a client group with the same name — if you already have a group by that name, the import reuses it rather than creating a duplicate — and each website becomes a monitored domain filed into its company's group. Websites that aren't attached to a company go into your default group, so nothing ends up ungrouped or invisible to reports.
Run an import
- Connect Hudu first: in Settings → Documentation sync, paste your Hudu instance address and an API key (created in Hudu under Admin → API Keys), then use Test connection to verify it.
- Open the Domains tab and choose Import, or go to /dashboard/domains/import directly.
- Pick your connection and choose Preview import. Nothing is written at this step — you'll see how many companies and domains were found, which client groups will be reused or created, anything that will be skipped (with the reason), and how the import fits your plan's domain allowance.
- Choose Import to confirm. When it finishes you get a summary: domains imported, anything already imported from an earlier run, skipped entries with reasons, and groups created.
Health grades appear after tonight's scan. Imported domains join the watch-list immediately, but their A–F grades come from the nightly health scan — by the next morning every imported domain shows its grade.
Re-running an import is always safe. Domains you already watch are matched up rather than duplicated, previously imported entries are recognized and left alone, and a domain you've moved into a different group stays where you put it — the import never re-groups a domain you've organized yourself.
Some Hudu entries can't become monitored domains — for example an IP address, or a website entry whose name isn't a real domain. The preview and the final summary both list exactly how many were skipped and why; nothing is ever dropped silently, and the entries stay in Hudu untouched.
If the import would take you past your plan's domain allowance, nothing is written — you can upgrade, or import just the domains that fit now and re-run the import after upgrading to pick up the rest.
Frequently asked questions
Is importing included on my plan?
Yes — connecting a documentation tool and importing your client domains is included on every plan, Starter upward. (Writing live health data back into Hudu is a separate Core MSP / Enterprise feature.)
What happens if I run the import twice?
Nothing bad. Domains you already watch are matched rather than duplicated, entries imported earlier are recognized and skipped as already imported, and domains you've re-grouped stay in the group you chose. Re-running is the normal way to pick up new clients added in Hudu.
Why were some entries skipped?
An entry is skipped when it can't be monitored as a domain — an IP address, or a website whose name isn't a valid domain name. The preview and the result both list every skip with its reason and a count; skipped entries are never silently dropped, and they stay in Hudu untouched.
When will imported domains show health grades?
After the nightly scan. Domains join the watch-list at import time and are fully monitored from then on; their first A–F grade appears once the nightly health scan has run — by the next morning.
Does the import ever delete or change anything in Hudu?
No. The import only reads your companies and websites. Your Hudu data is never modified or deleted by importing.